You never really understand a person until you consider things from his point of view–until you climb inside of his skin and walk around in it. ~ Harper Lee “To Kill a Mockingbird”
Good communication requires connection and understanding. To create that, we must not only speak effectively but also listen well. Poor communication begins by focusing single-mindedly on making our point or on being right; we fail to understand the other person. To listen well I should be actively engaged and curious – I must ask questions. We might not agree with one other, but by seeking common ground I make understanding and accord far more likely. I look for what’s going on beneath the surface; I listen not only to the words and thoughts but also to the emotions. I’m considerate of the needs of others as well as my own. Real communication begins when the person I’m speaking with feels acknowledged and understood. By grasping another’s perspective, I create a connection. As a result, I’m more likely to gain trust and to create a reciprocal response; I’m in a better position to express my own thoughts and feelings. In order to be heard I first must listen.
David Cantu
Life Coach Austin Texas
Learn to Listen Well © 2007
Matthew 13:16 (NIV)
But blessed are your eyes because they see, and your ears because they hear.